Cricket Bat believes gaming is entertainment — and entertainment is best when it stays in check. On this page you'll find all the responsible gaming tools, tips, and support resources you need.
Responsible gaming means staying in control of your play — rather than letting the game take control of you. At Cricket Bat, responsible gaming isn't just a rule; it's part of our culture.
Many people in Bangladesh enjoy online gaming for entertainment — placing bets while watching a cricket match or spending an evening at a live casino can be a fun experience. The problem starts when entertainment becomes a habit, and a habit turns into an addiction.
Cricket Bat wants every user to play in a healthy mindset, within their budget, and with enjoyment. No regrets after a loss, and a little extra joy with a win — that's what Cricket Bat is all about.
On this page you'll find out how to review your gaming habits, which Cricket Bat tools to use, and where to get help when you need it.
Only bet money that you can afford to lose without it affecting your daily life.
Set a time limit before you start playing. When that time is up, the session ends automatically.
If you're feeling angry, upset, or stressed, step away from gaming. Emotions cloud your judgment and lead to poor decisions.
Chasing losses by placing bigger bets to win back what you've lost is the single most dangerous habit to develop.
Is gaming affecting the time you spend with family or your relationships? If so, it's time to take a break.
If something feels wrong, talk to Cricket Bat Support or a professional counselor right away — don't wait.
All these tools are free — activate them anytime, directly from your Account Settings
Set daily, weekly, and monthly limits on how much you deposit. Once a limit is set, you cannot increase it immediately — there is a 24-hour waiting period.
Account Settings → LimitsSet a limit on how many hours you can play in a single session. Once the time is up, you'll be logged out automatically. You can log back in, but you'll first see a summary of how long you played.
Account Settings → TimeSet a limit on how much you can lose in a day, a week, or a month before betting is paused. Once you reach that limit, Cricket Bat will automatically suspend your betting until the period resets.
Account Settings → LimitsTake a break from playing for 24 hours, 48 hours, or 7 days. During this time you can still log in to your account, but placing bets will be disabled. This tool is great for clearing your head.
Account → Take a BreakYou can self-exclude your account for anywhere from 30 days up to 5 years. During this period, you will not receive any promotional emails from Cricket Bat, and the account cannot be reopened before the period expires.
Notify Support or go to SettingsA pop-up will appear every 30, 60, or 90 minutes showing how long you've been playing and your total winnings or losses. It's a simple way to stay grounded in reality.
Account → NotificationsProblem gaming doesn't happen overnight. Habits turn into addiction gradually. If you recognize any of the signs below in yourself, it's time to take notice.
At the end of the month, you realise you've spent more on gaming than you budgeted for.
You keep chasing losses, betting more in the hope of winning it back.
Gaming is affecting your sleep, your ability to focus at work, or your relationship with family.
You're hiding your gaming activity or spending from family or friends.
You feel irritable or uncomfortable when you're unable to play.
If you recognise three or more of the signs above in yourself, contact Cricket Bat Support right away — we're ready to help.
Answer 5 simple questions to find out whether your gaming habits are healthy
1. How much did you spend on gaming last month?
2. What do you usually do after a loss?
3. Have family or friends ever said anything about your gaming?
4. How do you feel when you're not gaming?
5. Is gaming affecting your work or sleep?
If something feels off, don't wait — follow these steps and know that Cricket Bat is always here for you
The first step is acknowledging that there's a problem. That's not weakness — that's courage.
Go to Account Settings and activate a deposit limit, session limit, or cooldown — do it now.
Let us know via live chat or at [email protected] — we'll help you with self-exclusion, no questions asked.
Tell a family member or a trusted friend — you don't have to face this alone. Their support can make a real difference.
If needed, don't hesitate to speak with a mental health professional. It's completely normal and genuinely effective.
Anyone under 18 is strictly prohibited from accessing Cricket Bat, and this rule is rigorously enforced. That said, if you're concerned that someone in your household may be using online gaming sites, there are steps you can take.
You can block access to betting sites using your router settings or parental control software.
Have a calm, open conversation with a family member about the pros and cons of gaming. Try to understand rather than assign blame.
If you have concerns, reach out to [email protected] — Cricket Bat will investigate and take the necessary action.
If an underage user is identified: Cricket Bat immediately closes that account and arranges for any deposited funds to be returned.
Activate Cricket Bat's responsible gaming protections in just a few simple steps
Log in to your Cricket Bat account.
Profile icon in the top right → "Settings".
Select the "Responsible Gaming" tab from the menu.
Choose the tool you want, set your limit, and save.
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